Privacy Policy

01Introduction

At Porfa4 ("we", "us", "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from our store. By using our website, you agree to the practices described in this policy.

02Information We Collect

We collect only the information needed to serve you better:

• Order information: your name, email address, billing and shipping address, and payment details when you make a purchase.
• Account information: your name, email, and saved addresses if you create an account.
• Communication information: messages you send us through our contact form or email.
• Device & usage data: IP address, browser type, pages visited, and how you interact with our site — collected automatically to improve your experience.

03How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and delivery updates.
• Respond to your questions and provide customer support.
• Send order confirmations, receipts, and service messages.
• Send marketing emails only if you choose to subscribe — you can unsubscribe at any time.
• Improve our website, products, and shopping experience.
• Prevent fraud and keep our store secure.

04Cookies & Tracking

Our website uses cookies — small files stored on your device — to remember your cart, understand how visitors use the site, and improve your experience. You can disable cookies in your browser settings at any time; however, some parts of the store (like the shopping cart) may not work properly without them.

05Sharing & Disclosure

We never sell your personal information. We share it only with trusted service providers who help us run our store, including:

• Shopify — powers our online store.
• Payment processors — securely handle your payment (e.g., Visa, Mastercard, PayPal).
• Shipping carriers — deliver your orders to your door.

We may also disclose information when required by law or to protect our rights and safety.

06Payment Security

All payments are processed by PCI‑DSS‑compliant providers over encrypted connections. Your card details are never stored on our servers. We support Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

07Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy — such as completing your order, providing support, and meeting legal obligations. You may request deletion of your data at any time.

08Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.

To exercise any of these rights, contact us using the details below — we'll respond promptly.

09Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes means you accept the updated policy.

11Contact Us

If you have any questions about this Privacy Policy or your data, we're happy to help.